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When installing FPWIN GR, I entered the serial number but the operation did not proceed to the next step. Why?

ID:
78
Issued:
Jun 22nd, 2010
Updated:
May 17th, 2013

When installing FPWIN GR, I entered the serial number but the operation did not proceed to the next step. Why?

ANSWER
Enter the serial number with one-byte uppercase characters. (Entry with two-byte characters is not valid and you will not be able to proceed.)
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