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When attempting to start up PCWAY, the message "Security unit not installed" is displayed and PCWAY does not start up.

ID:
839
Issued:
Dec 25th, 2009
Updated:
May 17th, 2013

When attempting to start up PCWAY, the message "Security unit not installed" is displayed and PCWAY does not start up.

ANSWER
An NEC PC9821 Series PC was used.
Since the serial port on this PC has a D-Sub 25 pin, installation may sometimes be incorrect. Unfortunately, the NEC PC9821 Series is not supported by PCWAY Ver. 2.3 and higher.
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